Users can configure these settings to do otherwise. Q: What happens if one of the recipients on the email responds?Ī: Outreach's default setting is to detect the reply and stop the Sequence. Once the action has been added to the Sequence, a red dot appears over the Sequence icon (paper plane) in the email to indicate the Prospect has been added to the Sequence. Q: Can I add Prospects to a Sequence from Gmail?Ī: Yes, Outreach provides users with the opportunity to add a Prospect to a Sequence directly from the email.
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With the Associate Email Activity enabled, Users can select an opportunity to associate with an email to ensure clear and accurate visibility into the progress and history of an opportunity.įor more information regarding linking email activities to an opportunity, refer to the How To Associate Email Activities to Opportunities article. Q: Can email activities be linked to opportunities from Gmail?Ī: Yes. Q: Can Outreach automatically create Prospects for me?Ī: Yes, With the Automatic Prospect Creation for Gmail feature enabled, Outreach will add a Prospect to the platform if Outreach is unable to identify a record containing the intended recipient's email addressįor more information on enabling or disabling automatic prospect creation, refer to the How To Enable Automatic Prospect Creation article. Q: How do I identify if the person I am emailing is a Prospect?Ī: Outreach's Prospect Indicator identifies if a person is a Prospect in Outreach or not.Įmails with a gray dot indicate the person is not yet a Prospect in Outreach.Įmails with a purple dot indicate the person is a Prospect in Outreach.įor more information regarding how to create a Prospect from Gmail, refer to the Gmail Prospect Indicators: Creating a New Prospect from the Inbox article.
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Q: Is Outreach Everywhere available to all Outreach Users?Ī: Yes, any Outreach user can download the Chrome extension. Currently, no other browsers are supported. Q: What is Outreach Everywhere compatible with?Ī: Outreach Everywhere is compatible with Google Chrome browser instances, Salesforce Lightning, and Salesforce Classic. For more information regarding installation of Outreach Everywhere, refer to the Installing Outreach Everywhere Chrome Extension article.Ī: Outreach Everywhere is Outreach's Chrome extension that brings the power of Outreach into your Gmail environment.Ī: Refer to the Installing Outreach Everywhere Chrome Extension article for more information. The Outreach Everywhere extension must be installed and enabled.Associate email activities with opportunities.
With Outreach Everywhere installed and enabled, Users can: Outreach Everywhere is Outreach's Google Chrome extension that brings the power of Outreach into a User's Gmail environment. The purpose of this article is to provide information to Outreach Users regarding the Gmail features for Outreach Everywhere.